Shipping policy
Shipping Policy
At MIDORI JEWELS, we carefully pack every order to ensure your jewellery reaches you safely and securely. We aim to process and dispatch all orders as quickly as possible.
Order Processing
All orders are processed within 1–2 working days after the order is placed. Orders are not processed or dispatched on Sundays and public holidays.
Delivery Time
Once your order has been dispatched, delivery typically takes 3–7 working days, depending on your location and the courier service.
Please note that delivery timelines may vary for certain remote locations or due to circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive the tracking details via WhatsApp and/or email. You can use the tracking link to follow your order until it reaches you.
Delays
While we do our best to ensure timely delivery, unforeseen circumstances such as adverse weather conditions, public holidays, courier delays, or other logistical issuesmay occasionally affect delivery timelines.
Need Help?
If you have any questions regarding your order or shipping, we’re happy to help.
Email: shopwithmidori@gmail.com
Thank you for choosing MIDORI JEWELS. We can’t wait for your jewellery to reach you. ♡